Widerrufsrecht
KLINIQ Labs - Terms of Service
Last updated: September 12, 2026
Welcome to KLINIQ Labs.
These Terms of Service govern your use of shopkliniq.com and purchases made through our online store.
By accessing the website or placing an order, you agree to these Terms, subject to rights that cannot be excluded under applicable law.
1. Our store
KLINIQ Labs is an online retailer of skincare and personal-care products.
Some products sold through KLINIQ Labs are manufactured and branded by third parties.
We aim to present product descriptions, photographs, specifications, pricing and availability as accurately as reasonably possible. Certain product information may be based on information provided by manufacturers or suppliers.
Third-party manufacturers may occasionally update packaging or labels. We will not intentionally substitute a materially different product for the product ordered.
2. Cosmetic use and product information
Products sold through KLINIQ Labs are intended for cosmetic and personal-care use unless expressly stated otherwise.
They are not intended to diagnose, treat, cure or prevent any disease.
Individual cosmetic experiences and results may vary.
Customers should read and follow the manufacturer instructions supplied with each product.
Where appropriate:
- Patch test before broader use.
- Avoid direct contact with the eyes.
- Discontinue use if significant irritation occurs.
- Seek professional advice if you are unsure whether a product is suitable for you.
3. Eligibility
By using this website or placing an order, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction.
You may not use the website, checkout process or products for unlawful or unauthorized purposes.
4. Orders
Submitting an order is an offer to purchase.
An order is accepted once payment has been successfully authorized and the order has been accepted for processing.
We reserve the right to refuse or cancel an order for reasons including:
- Suspected fraud.
- Payment failure.
- Pricing or description errors.
- Stock unavailability.
- Delivery restrictions.
- Unusually large or unauthorized resale activity.
- Violation of these Terms.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. Pricing and payment
Prices are displayed in the currency shown at checkout.
Prices, promotions and availability may change for future orders without notice.
Customers are responsible for checking:
- Product selection.
- Quantity.
- Shipping address.
- Order total.
- Payment information.
before completing checkout.
We reserve the right to correct obvious pricing, typographical or presentation errors.
6. Promotions and discount codes
Promotions, discount codes and special offers are subject to the conditions displayed on the website or at checkout.
Promotions may be changed or withdrawn for future orders.
Discounts have no cash value and may not be combined unless expressly permitted.
7. Shipping
KLINIQ Labs currently serves customers in the United States.
Our current estimated delivery timeline is:
Processing: approximately 1-3 business days.
Tracked transit: approximately 7-11 business days after dispatch.
Estimated total: approximately 8-14 business days.
Delivery estimates are not guarantees.
Tracking information will be provided when available.
Where offered on the storefront, qualifying U.S. orders receive free tracked shipping.
Please refer to our Shipping Policy for additional information.
8. Returns, refunds and cancellations
We are unable to accept change-of-mind returns at this time.
If an order arrives damaged, defective, incorrect or incomplete, contact us within 30 days of delivery and we will arrange a replacement or refund.
Orders may only be cancelled before fulfillment or dispatch.
Full terms are described in our Return & Refund Policy.
9. Customer information
You agree to provide current, accurate and complete information when placing an order.
You are responsible for maintaining the confidentiality of your account information and credentials where applicable.
Our handling of personal information is described in our Privacy Policy.
10. Third-party brands and intellectual property
KLINIQ Labs owns or licenses its original website content, branding, graphics and creative materials.
Third-party trademarks, product names, logos, packaging and other intellectual property remain the property of their respective owners.
The sale of a third-party branded product through KLINIQ Labs does not by itself mean that KLINIQ Labs:
- Manufactured the product.
- Formulated the product.
- Clinically tested the product.
- Owns the third-party brand.
Nothing on the website should be interpreted as such unless expressly stated and supported.
You may not reproduce or commercially exploit KLINIQ Labs-owned website content without authorization.
11. Prohibited activities
You may not use the website to:
- Conduct unlawful activity.
- Provide false or misleading information.
- Attempt unauthorized access.
- Introduce malware or harmful code.
- Interfere with checkout, payments, analytics or security.
- Infringe intellectual-property rights.
- Abuse or manipulate promotions or payment systems.
12. Third-party services
KLINIQ Labs uses third-party service providers that may include:
- Shopify.
- Payment processors.
- Fulfillment providers.
- Shipping and tracking providers.
- Analytics providers.
- Advertising platforms.
- Website service providers.
These providers may operate under their own terms and privacy practices.
13. Website availability
We may update, modify or temporarily suspend parts of the website for maintenance, security, operational or business reasons.
We do not guarantee uninterrupted website availability.
14. Limitation of liability
To the maximum extent permitted by applicable law, KLINIQ Labs will not be liable for indirect, incidental, special or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
Where liability may lawfully be limited, KLINIQ Labs’ aggregate liability relating to an individual order will not exceed the amount paid for that order.
15. Changes to these Terms
We may update these Terms when our products, business practices, service providers or legal requirements change.
The current version posted on shopkliniq.com will apply to future use and purchases, subject to applicable consumer-protection law.
16. Contact
Questions about these Terms may be sent to: